How can we help?

Choose the option that best describes you and we'll get you to the right place.

Watch a quick overview of how Roastify works, our pricing, and whether we're the right fit.

Get help with orders, account issues, billing questions, or technical support.

Cafés, offices, or bulk buyers — order a sample box or inquire about wholesale pricing.

Media inquiries, integration partnerships, or business development opportunities.

Frequently Asked Questions

: Roastify is a private label coffee manufacturing and fulfillment platform. We roast, package, and ship coffee under your brand directly to your customers — no inventory, no MOQs, no hassle.
: Not necessarily! While many of our partners use Shopify, you can also sell on marketplaces like Etsy or Amazon, or even take orders manually and submit them through our platform. We integrate with most major e-commerce platforms.
: You can start with a free 7-day trial—no credit card required. After the trial, our Base plan is $15/month and Pro is $49/month. You only pay for products when you place orders. There are no hidden fees.
: Absolutely! We offer sample boxes so you can taste our coffee and see the packaging quality before launching your brand. Samples typically ship within 2-3 business days.
: Most orders are roasted, packaged, and shipped within 1-3 business days. Pro members get a 2-day fulfillment guarantee. We roast to order to ensure maximum freshness for your customers.
: We currently dropship to the US and Canada. International shipping to other countries is available for bulk/wholesale orders. Contact us for specific international shipping inquiries.

Still have questions? Email us directly